Performance
Planning 

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Despite the typical uncertainties of our current situation, it is crucial to: develop a vision of your future, be able to formulate scenarios, make forecasts and be able to review them constantly and quickly. Nowadays, forecasting instruments and processes tend to be laborious, slow and ineffective; it is essential to be able to review them in a responsive and flexible way (including by using technology).

Performance
Measurement

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Being able to monitor company results (in their endless forms) and underlying determining factors is not just a way of keeping the company’s work under control but it is also the mechanism through which you can, and must, (a) codify your own strategic choices, (b) guide your company towards sound execution, (c) understand what the causes of inadequate performances are in order to act effectively and promptly.

Performance
Management

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Planning and monitoring is not enough. Companies need analysis, instruments and processes through which they can act promptly with corrective actions to optimise their activities with a view to greater productivity, better responsiveness and more effective action. Doing this means being able to invent new cost management and revenue management paths and supporting them with adequate incentive systems.”